Privacy Policy

1. Data controller and data protection officer


Dežman j.d.o.o. respects your privacy and is committed to protecting it during and after your visit to this website, its linked mobile site and any site that can be accessed through this site (hereinafter referred to as the “Site”, collectively the “Sites”). In this sense, Naklada Breza acts as a data controller (“Data Controller”). This privacy policy (“Privacy Policy”) provides insight into our practices regarding the collection of information through the Site and our use of information. This Privacy Policy applies solely to information collected through the Sites and does not apply to information collected through any other source, including without limitation other third party websites and social media. If you do not agree to any term in this Privacy Policy, please do not use the Site(s) or provide us with any personal information.


2. Types of data processed


Through the Site, we collect and store certain personal data about you (e.g. information that can directly or indirectly identify you, in particular by means of identifiers such as name, personal identification number, location data, online identifier or one or more factors specific to physical , physiological, genetic, mental, economic, cultural or social identity (“Personal Data”)). In certain cases, we may ask you to provide us with Personal Information, for example when you use the contact form to make a reservation, or ask questions, request information, or use other features or functions of our Site.

Dežman j.d.o.o. will not collect Personal Data during your visits to our Sites if you do not provide them to us voluntarily, except for certain items of Personal Data collected through information systems and programs used for the operation of the website, the transmission of which is inherent in the use of Internet communication protocols (e.g. IP addresses) and will not require more information than is necessary to participate in activities on our Sites. If you do not wish to provide us with Personal Information (other than Personal Information related to the use of Internet communication protocols that is typically collected when you visit the Website), you may still access our Sites, but you will not be able to participate in certain promotions, create login credentials to use certain functions on the Pages, activate or use a service, complete an order or get information about a product.

Moreover, when you connect to the Site, there is certain Personal Data (e.g., IP address, profiling features) that may include identifiers that may enable us to send customized ads to your device, along with technical, non-personal data that itself cannot identify any individual (“Non-Personal Data”, eg Internet browser type”) that may be collected and stored using “cookies” and other tracking technologies. In addition, other parties, such as advertising partners and analytics providers, may, with your informed consent, collect information about your online activity over a period of time and through the Sites. This data helps us to update the Site so that it remains interesting to our visitors and contains content tailored to the interests of visitors. If you disable cookies, we may not be able to optimize your visit to the Site, and some features on the Site may not be available.


3. Purposes, legal basis of processing and possible consequences of not providing Personal Data


When you provide your Personal Information on the Site, we will limit the use of the Personal Information to the purpose for which it was collected in accordance with the terms of this privacy policy. The use of your Personal Data includes:

A. Take steps at your request prior to entering into a contract (e.g. Respond to your questions and comments; fulfill your requests, communicate with you about your activities on the Site);

B.Perform a contract to which you are a party (eg, provide you with access to certain areas and features on the Site; fulfill your order in connection with commercial services offered on the Site, provide customer services);

C. Investigate suspected fraud, harassment, physical threats or other violations of any law, rule or regulation, Site rules or third party rights; or investigate any suspicious behavior that we consider inappropriate;

D. Complying with the legal obligation to which Naklada Breza is subject (eg for disclosures prescribed by law, regulation or court order);

E. For the purposes of or in connection with legal proceedings, the establishment, defense or exercise of legal rights;

F. Sending advertisements or direct sales materials or conducting market research, conducting data analytics or delivering commercial communications via electronic tools (SMS, e-mail, social network), regardless of whether they are automated (calls without an operator) or not (snail mail and calls with operator), in accordance with the appropriate legal bases;

G. Provision of your Personal Data to selected advertising partners for their marketing purposes in accordance with the appropriate legal basis.


4. Recipients


Your personal data may be disclosed, in close connection with the above-mentioned purposes, only:

entities required to fulfill orders, deliver packages, send mail and e-mail, remove repetitive information from customer lists, analyze data and provide marketing support, process credit card payments and provide customer services, which usually process Personal Data on behalf of Dežman j.d.o.o. as processors;
to persons authorized by Dežman j.d.o.o. for the processing of Personal Data, which are subject to the appropriate legal obligation of confidentiality,
law enforcement services and public authorities when required by applicable law or in good faith (e.g. to comply with the provisions of the law or to comply with legal procedures provided on Naklada Breza; to protect and defend the rights or property of Naklada Breza and this Site or to act in urgent circumstances to protect the personal safety of users of Naklada Brez, its Pages or the public);
to business partners for their needs only in accordance with appropriate legal grounds.


5. Transfer of Personal Data to third countries


Dežman j.d.o.o. reserves the right to transfer personal data to third parties, respecting the principle of an appropriate level of legal protection for the rights and freedoms of users.
Transfer of personal data is carried out only if at least one of the following conditions is met:

The transfer is necessary for the performance of contractual obligations/services;
The transfer is necessary for the implementation of pre-contractual measures taken in response to the client’s request;
The transfer is necessary for the conclusion or execution of a contract concluded with a third party in the interest of the client;
The transfer is legally required based on important public interests;
The transfer is necessary for the establishment, exercise or defense of legal claims;
The transfer is necessary to protect the vital interests of the user.


6. Retention


Dežman j.d.o.o. will process your Personal Data only for the time necessary to achieve the purposes described in Section 2. With respect to the purposes described in Sections 2.F and 2.G, your Personal Data will be processed until you exercise your right to object or restrict processing. In addition to the above, Dežman j.d.o.o. will retain your Personal Data for as long as necessary or permitted in accordance with applicable data protection law.


7. Your rights


Dežman j.d.o.o. informs you that, in accordance with and to the extent permitted by the applicable law, you have the right to request from Naklada Breza access to and correction or deletion of Personal Data or processing restrictions related to your Personal Data or to object to the relevant processing activity, and to file a complaint with the competent supervisory authority. You also have the right to know the recipients or categories of recipients to whom your Personal Data has been or will be disclosed, in particular to recipients in third countries.


8. Links to other sites


The site may contain links to other websites that are not owned, managed or maintained by Naklada Breza. When you leave the site, you should note and read the terms and conditions and privacy policies of each website you visit. Despite any links that may exist on the site, unless otherwise stated, we do not control, recommend or endorse, and are not affiliated with, these websites or their content, products, services or privacy policies. Downloading material from certain websites may result in infringement of intellectual property rights or the introduction of viruses into your computer system.


9. Protection of children’s privacy


Dežman j.d.o.o. takes the protection of children’s privacy seriously. We operate the Site in compliance with all applicable laws in the jurisdiction listed below. We do not collect Personal Information from any person under the age of sixteen (16) or, if permitted by applicable law, under the age of thirteen (13). Children under the age of sixteen (16) or, if permitted by applicable law, under the age of thirteen (13), should have the consent of a parent/guardian before providing any Personal Information to the Site. If we determine that the user is under this age, we will not use or retain his/her Personal Data without the consent of his/her parent/guardian. Without such consent, the child may not be able to participate in certain activities. A parent/guardian may review, remove, amend or refuse further collection or use of their child’s Personal Information by contacting us using one of the options listed in the “Managing Your Personal Information” section (please include your child’s name, address and email address).


10. Security Practices

The security of your Personal Data is extremely important to us. We have put in place appropriate physical, electronic and managerial procedures to protect the information we collect. However, due to the inherent open nature of Internet, we cannot guarantee that communications between you and us or information stored on the Site or on our servers will be completely secure from unauthorized access by third parties, such as hackers. Your use of the Site indicates your acceptance of this risk. To the fullest extent permitted by applicable law, we disclaim all liability for any damages (including but not limited to any and all direct, special, indirect, consequential or punitive damages or other damages of any kind, whether contractual (including fundamental tort), non-contractual (including negligence) or otherwise) that you may suffer as a result of any loss, unauthorized access, misuse or alteration of any information you submit to the Site.


11. Governing Law/Jurisdiction


For all issues related to the Site and/or these Privacy Rules, the law of the Republic of Croatia (jurisdiction applicable to Naklada Breza) is applicable, without reference to the principles of private international law. You agree that the exclusive jurisdiction and venue of any legal proceedings related to the Site and/or this Privacy Policy shall be in the appropriate courts located in the Republic of Croatia. We do not guarantee or imply that the Pages or the content/materials on the Pages are suitable for use outside the Republic of Croatia. Information provided on the Sites relating to any products or services is applicable only in the Republic of Croatia, and those products and services may not be available in all locations. If you are located outside the Republic of Croatia, you are solely responsible for compliance with all applicable local laws.


12. Salvator clause


If any provision of this Privacy Policy is held or held invalid, illegal or unenforceable for any reason by any law or public policy, such provision shall not apply to the extent it is invalid or unenforceable, and the other provisions shall continue to apply with full legal effect.


13. Changes and updates to our Privacy Policy


Dežman j.d.o.o. reserves the right to modify or update this Privacy Policy at any time and without prior notice. Please check from time to time for any changes or updates to our Privacy Policy, which will be posted here and will show the updated effective date on the first page of the Privacy Policy if any changes or updates are made.


14. Contact information


If you have any questions or comments regarding the Pages or this Privacy Policy, you can contact us at the address Dežman j.d.o.o., DEŽMANOVA ULICA 3,
10 000 ZAGREB, Croatia, phone: +385 1 4846 160, or at the following e-mail address MANAGER@DEZMAN.HR


Terms of use



All content published on this website is subject to copyright protection. Unauthorized use of any part of the website and content is considered a copyright violation and is subject to legal action.


Cookies Policy


In order for the website to work properly and to be able to improve it in order to improve your browsing experience, it is necessary to save a minimum amount of information (cookies) on your computer. More than 90% of websites use cookies, and according to the rules of the European Union, they are obliged to ask for the user’s consent. By using this website, you agree to the use of cookies, by blocking which you can still browse the site, but some of its features will not be functional.


What is a cookie?


A cookie is information saved on your personal computer at the time of browsing the website you visited. Cookies make it easier to use, since they save your settings for the website (language or address) and activate them again when you restart the website. In this way, the information is adapted to your needs and usual ways of use.
From simple information about settings, cookies can also store a large amount of personal information (name, e-mail address) for which you must fully grant access. If you have not enabled them, cookies cannot access the files on your computer. The activities of saving and sending cookies are not visible to you, however, you can select the option of approving/rejecting requests to save cookies, deleting saved cookies and other activities related to the use of cookies in the settings of the selected Internet browser.


How to disable cookies?


By turning off cookies, you do not allow them to be stored on your computer. Cookie settings can be configured and changed in the selected internet browser and via the link at the bottom of this page. To view the settings, select the browser you are using. If you disable cookies, you will not be able to use certain functionalities of the websites.


What are temporary cookies?


Temporary cookies, or session cookies, are removed from your personal computer at the moment of closing the Internet browser in which you were browsing the Internet page. With the help of these cookies, the pages store temporary data.


What are persistent cookies?


Permanent, or saved, cookies remain on your personal computer even after closing the Internet browser. With the help of these cookies, websites store data to facilitate your use. For example, websites that require the entry of a username and password will “remember” your entry, which will appear on each new visit. Persistent cookies will remain recorded on your computer for days, months or years.


What are first-party cookies?


First-party cookies come from the website you are browsing, and they can be temporary or permanent. In this way, websites store data that will make it easier for you to use each time you visit that website.


What are third-party cookies?


Third-party cookies come to your computer from other websites that are located on the website you are viewing. These are, for example, pop-up ads, and cookies have the role of tracking websites for advertising purposes.


Does this website use cookies?


Yes, this website uses cookies to provide you with a simpler and better user experience.


What cookies does this website use?


Temporary cookies (Session cookies) – these are cookies that will be automatically deleted when you close the internet browser you are using
Persistent cookies – these are cookies that will remain “recorded” in your internet browser until they expire or you manually delete them yourself. The information collected is anonymous and does not include your private information.


Are there third-party cookies on the website?


There are several external services that store limited cookies for you. Limited cookies are used for the smooth use of features that provide users with easy access to content. This page allows us to measure attendance.